Designed the complex logic and interface for an algorithm-driven system that automatically merges delivery routes, reducing manual overhead and optimizing logistics efficiency.

A self-service tracking solution that reduced support inquiries by enabling real-time visibility—turning friction into trust.

End-to-end development (UX, UI, and Front-end) of a SaaS tool that uses AI to find qualified leads on social media and generate personalized outreach.

Strategic redesign of the central-courier communication system. Focused on reducing operational friction, increasing support efficiency, and mitigating errors through offline history and real-time status.