Redesign of the Machine chat to enhance communication between the central and couriers, with offline history, photos, and unread message indicators, improving operational efficiency.

Development of a tracking feature on the Machine platform, allowing customers to monitor the status of their orders in real-time, providing greater transparency and reducing the need for additional support.

A customizable reporting tool that provides delivery centers with insights on couriers, delivery dynamics, and company data, enhancing management and performance analysis in multiple aspects.